Who is responsible

ryxqel (ryxqel.com) is the data controller for information collected through this store. The operating entity is Qingyang Haiming Trading Co., Ltd., registered at No. 02, to the east of Tongxing Community, Yi Feng Village, Shanhe Town, Zhengyang City, Gansu Province. Privacy questions and rights requests go to service@ryxqel.com.

What we collect

We collect only what is needed to take an order, deliver it and support you afterwards. That falls into three groups:

• Provided by you — name, delivery and billing address, email, telephone number, order contents, and any message you send us.
• Generated by your visit — IP address, browser and device type, referring page, and pages viewed.
• Collected by our payment providers — payment card details are captured directly by the processor; we never receive or store full card numbers.

We do not buy contact lists, and we do not profile you for decisions that have legal effects.

Why we use it

Who else sees it

We share the minimum necessary with a short list of partners who perform services on our behalf. Each is contractually bound to process data only for that purpose:

• Payment processors — to authorise and settle transactions.
• Shipping carriers and fulfilment partners — to deliver your parcel and provide tracking.
• Email and analytics providers — to send service messages and measure store performance.
• Authorities — where disclosure is required by law, court order, or to protect our legal rights.

We do not sell personal information, and we do not share it for third-party advertising networks.

Cookies & tracking

Cookies fall into two groups on this store:

• Essential cookies — required for the cart, checkout, currency selection and security. These cannot be switched off without breaking the store.
• Analytical and preference cookies — help us understand which pages work and remember your choices. Where consent is required, these load only after you accept.

You can clear or block cookies in your browser settings at any time; doing so may affect cart and checkout behaviour.

How long we keep it

• Order and invoice records — retained for the period required by tax and accounting law in the relevant jurisdiction.
• Support correspondence — kept while your enquiry is open, then for a limited period to help with any follow-up claim.
• Marketing subscriptions — kept until you unsubscribe; you can do this from any campaign email or by writing to us.

Your rights

Depending on where you live, you may have the right to:

• request a copy of the personal data we hold about you;
• correct inaccurate or incomplete information;
• request deletion, subject to records we are legally required to keep;
• object to processing based on legitimate interest;
• withdraw marketing consent at any time;
• request that we transfer your data to another provider.

To exercise any of these, email service@ryxqel.com. We respond within 30 days and may ask for enough information to verify your identity before acting.

Children

This store is not directed at children, and we do not knowingly collect data from anyone under the age of 16. If you believe a child has submitted personal information to us, contact service@ryxqel.com and we will remove it promptly.

Security

Data travels over TLS-encrypted connections, administrative access is restricted and logged, and payment card handling is delegated entirely to PCI-DSS compliant processors so that card numbers never touch our systems. No online service can promise absolute security, but we review our safeguards regularly and act quickly if anything changes.

Changes

When this policy changes materially, we update the date at the top of this page and, where appropriate, notify customers by email. Continued use of the store after a revision means you accept the updated version.