Accepted payment methods

Checkout is provided by the platform's certified payment gateways, which support the major international card schemes and a range of regional wallets. The exact methods available to you are shown at checkout based on your country or region.

How card data is protected

• Encryption in transit. The entire store, including checkout, runs over TLS; the padlock icon in your browser confirms it.
• We never see your card. Card details are collected in a secure frame hosted by the payment processor. ryxqel stores no card numbers, expiry dates or security codes.
• PCI-DSS compliance. Processing is handled by providers certified against the Payment Card Industry Data Security Standard.
• Authentication. Many transactions route through 3-D Secure or equivalent step-up verification, which may ask you to approve the payment in your banking app.

Fraud screening

Orders pass an automated risk assessment that weighs factors such as billing and shipping mismatch, unusual order patterns and card verification results. Most orders clear silently. If an order is flagged, we may pause it and contact you for confirmation — this protects you as much as it protects us.

Currency, pricing & taxes

Prices are displayed in the currency selected in the store's region and language picker. Your bank converts the amount at its own rate if it differs from your account currency, and may add a conversion fee that we do not control.

Displayed prices exclude import duties and local sales taxes unless your region's settings state otherwise. Any duties or taxes assessed on arrival are the recipient's responsibility — see the Shipping Policy for detail.

When you are charged

Card authorisation happens at checkout, and funds are captured when the order is prepared for dispatch. If an item sells out or an order is cancelled before dispatch, the authorisation is released; your bank may take a few business days to show the funds back in your balance.

Billing checks & declines

A decline usually originates with your bank, not with us. Common causes are an incorrect card number or expiry date, a billing address that does not match the bank's records, an international transaction block, or an insufficient available limit. Your bank can confirm the reason; we can only see the decline code.

If something looks wrong

If you see a charge you do not recognise, or a duplicate charge for one order, email service@ryxqel.com with the order number and the amount as it appears on your statement. We will reconcile it with the gateway and, where a duplicate is confirmed, reverse it immediately.

Store security

Beyond payments, the store itself is protected by TLS across all pages, restricted and logged administrative access, regular platform patching through the e-commerce provider, and least-privilege access for any partner that needs it. Customer accounts are protected by your own password — please use a unique one.